FAQs
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General Mediation
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1. What is mediation?
Mediation is a safe, confidential process where a trained neutral mediator helps people in conflict find a solution they can all agree on. It’s about reaching a practical outcome without the stress and cost of going to court.
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2. How is mediation different from going to court?
Court is formal, expensive, and can take months (or years) to conclude. Mediation is quicker, more affordable, and less confrontational. Most importantly, you stay in control of the outcome instead of leaving it to a judge. The parties can also agree different outcomes that are not available from a court judgment.
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3. What types of disputes can be resolved through mediation?
Almost any civil, commercial, or workplace dispute can be settled through mediation - from contract disagreements and property disputes to workplace conflict and partnership issues.
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4. Is mediation legally binding?
If you reach an agreement, it can be written up and made legally binding. This gives you certainty and peace of mind, without the expense of a court battle.
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5. Who can request mediation?
Either side can suggest mediation. In fact, courts often expect parties to try mediation before proceeding to a full hearing. As mediation is voluntary, both parties must agree to take part.
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6. What is the role of the mediator?
The mediator doesn’t take sides or make judgments. Instead, they create the right environment for constructive discussion and guide you toward solutions that work for everyone.
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7. How long does mediation usually take?
Many cases are resolved in just one day. More complex matters may take a few sessions, but this is still much quicker than litigation.
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8. What happens if we don’t reach an agreement?
If mediation doesn’t lead to settlement, you can still pursue court or tribunal proceedings. Nothing is lost, but most mediations do end in agreement. Sometimes the parties partly agree the issues, which means that the time needed at court is reduced.
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9. How confidential is the process?
Completely. Everything discussed in mediation stays private and cannot be used in court, encouraging open and honest dialogue.
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10. Do I need a solicitor to attend mediation?
It’s your choice. Some people attend on their own, while others bring a solicitor for support. Either way, mediation can move forward. If you like, you can bring a friend with you.
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Civil & Commercial Mediation
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11. What kinds of commercial disputes are suitable for mediation?
Mediation works especially well for business contract disputes, partnership disagreements, shareholder issues, supply chain disputes, and property matters. However, any type of dispute can be benefitted by mediation.
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12. Can mediation help with contract or property disputes?
Yes - it’s often the quickest way to resolve these without years of costly litigation. Mediation can help with any type of disputes.
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13. Can multiple parties take part in mediation?
Absolutely. Mediation can handle complex cases involving several businesses, insurers, or stakeholders.
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14. How much does mediation cost compared to litigation?
A fraction of the price. Mediation fees are typically shared between the parties and are far less than solicitor fees and drawn-out court proceedings.
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Workplace Mediation
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15. When is workplace mediation appropriate?
It’s ideal for resolving tension between colleagues, repairing broken working relationships, or addressing disputes before they escalate into formal grievances.
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16. How is workplace mediation different from HR procedures?
HR procedures often focus on blame and outcome. Mediation, by contrast, focuses on dialogue and lasting solutions that preserve working relationships.
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17. Can mediation address bullying or harassment concerns?
Yes, if both parties are willing. Mediation provides a safe space to talk openly. For very serious allegations, it may run alongside formal HR processes.
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18. Is workplace mediation voluntary?
Yes - absolutely. It only works if everyone chooses to take part. Mediation cannot be imposed. Even if you agree to take part but part way through the mediation, no longer wish to do so, you can end the mediation at that point.
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19. Will mediation affect my legal rights?
Not at all. You still keep your right to pursue formal grievance, tribunal, or legal action if needed. Mediation simply gives you the chance to resolve matters first.
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20. What support is available after mediation?
We don’t just walk away. Follow-up support can be arranged to make sure agreements are working and relationships continue to improve.
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